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“You have no right to go before a public without an adequate technique. You have to have speech, and it's a cultivated speech.” Martha Graham, pioneer of modern dance
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“You have no right to go before a public without an adequate technique. You have to have speech, and it's a cultivated speech.” Martha Graham, pioneer of modern dance
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Process improvement in small and medium business, regardless of its tools or outcomes, requires extra emphasis on maintaining efficiency between scope, schedule, and cost performance. Many project management and communication frameworks become overwhelming to maintain, imposing an additional cost beyond the delivery of the new process implementation and execution. An overwrought path to project initiation degrades operations, capture, and quality outcome for all stakeholders.
Our work in implementing new capture, delivery, and knowledge management processes for small and medium professional services vendors has led us to proven practices for quickly illustrating the key elements of a process improvement project: endstate, delivery path, and expected milestones for time or cashflow. Technical and professional vendors can adapt the following implementation plan framework. It will quickly illustrate the value offered to a client in terms of defining their goals, framing expectations, and showing the necessity and benefits of interim steps. It’s also easy to adapt to any particular set of deliverables, outcomes, and customer benefits. Purpose & Goals | The objective of the new process facing stakeholders and market outcomes. Benefits | Advantages of the new process over legacy or ad hoc methods. Project Approach Requirements by Benefits | Necessary strategies for creating deliverables to achieve desired benefits. Key Scope Control Aspects | Establishing limits for the products, features, and stakeholders addressed in order to maximize benefits relative to work performance, both in the process implementation and future execution. Cost & Schedule Performance Estimates | Defining key metrics and targets for an acceptable path to ROI from the new process. Deliverables Estimate for Workflow Implementation | Agreement on necessary tools, documentation, and training to complete implementation, handover, and execution of the new process. Addressing the implementation of a process according to thesis structure ensures that all stakeholders have a common operating picture for the technical and business outcomes sought. Unity of stakeholders around the journey from expertise to value is critical to building solutions that serve a targeted purpose. Our Operations & Program Management practice deals with the challenges of business by dealing information available to businesspeople, aligning motivation and incentives so that key activities align with key outcomes. To tell us more about your goals, and to discover how McMath Solutions can help you Make your Market, contact us today to schedule a strategy call.
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As a businessperson, you’ve taken the obligation to stand before someone who has their own goals and needs, and to assure them that you can help bridge the gap between present and future. You desire to bring something real to bear both on the gap itself and on the customer’s understanding of it—nothing hidden behind cliché or sophistry. We know you take the promise to maximize customers’ time and money as seriously as we do. That’s why we treat thought leadership as another means to earn the trust your dreams will place in us.
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Make Your Market Today!
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